Customer Experience has become a top priority for businesses in 2020. It is now considered to be the key brand differentiator and a critical factor for your brand’s success and revenue growth. While many brands are struggling to deliver the relevant and delightful experiences to the customers, certain Customer Experience Leaders have broken the code and delivered what is considered to the best!

SurveySensum has developed a list of top 150 Global Customer Experience Thought Leaders and Influencers who have taken Customer Experience to the whole new level; they have not only brought new perspectives on the table but have redefined the customer experience exceptionally!

At INDEVCO Consultancy, we have the pleasure to announce our 2020 Customer Experience Super-Hero! Maya Khalifeh, Head of Customer Experience & Retention Strategies who has been featured in this list.