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Zouk Mosbeh Industrial ZoneINDEVCO Building, Zouk, LebanonPO Box 11-2354 | Beirut, LebanonPhone: +961-9-209 140
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Home » Services » Business Process Improvement & Excellence
Reaching business excellence
In these challenging times, management systems and optimized business processes play a major role in the efficiency of business operations and are considered as the way-to-go to get things done correctly and in a way that integrates efficiency and quality along with Lean Tools implementation and good manufacturing practices.
By adapting and implementing a well-defined strategy, an effective management system maintains and improves your business to achieve higher quality, reduce cost, and consequently improve customer satisfaction.
Aiming to embed awareness of process improvement across all organizations does not affect one area in the business. Instead, companies should observe every step, process and procedure to increase and optimize their efficiency and help employees smoothly run their daily activities aiming at continuously improve the business.
While setting the system towards excellence, continuous and regular internal audit and system monitoring allows organizations to set the path towards business optimization, higher quality and corporate policy compliance and subsequently improve products and services, minimizing risks and increasing stakeholder satisfaction.
Management systems affect various aspects of the work environment including quality, health and safety, industry specific like food safety, environment and energy as well as social and human rights.
We use international standards and guidelines, as well as our tailor made approach to assess, benchmark, identify and implement sustainable business practices and process improvement to help you achieve organizational excellence and long-term success. From setting the grounds all the way through implementation, certification and accreditation, we help you complete your mission in line with your requirements.
We strive to design, implement, and deliver quality advisory and management services and arm you with the proper tools to improve your processes and management structure, increase your customer satisfaction, and add value to your business.
We guide you in establishing and managing sound management systems based on international standard requirements, while assessing and re-engineering your processes to improve and optimize the current practice, ensure system effectiveness and help you successfully earn your certification.
We also manage and maintain your operational activities from document change, risk management, knowledge transfer, management of non-conformities, as well as perform an internal audit to report observations and areas for improvement based on best practices.
We help you upgrade your operations and products to meet international standard requirements by assessing and monitoring your management systems and improving your overall performance. We also help you establish Good Manufacturing Practices as per your industry in the aim of reaching a leaner organization.
We assist in defining roles and responsibilities across the organization, as well as streamlining policies with objectives, processes, procedures and guidelines through proper documentation while managing associated risks. To guarantee continuous improvement, we plan and execute internal audits, conduct management reviews, and assess system adequacy and effectiveness. In case the organization wishes to go through certification and accreditation, our team will walk through the process.
We plan and execute system audit to spot and report weaknesses and areas for enhancement, then we review, enhance, and maintain your management systems and certifications covering all aspects of the organization to ensure they offer the correct level of support in the most efficient manner. We plan and execute internal audit to meet regulatory requirements, as well as prepare documentation and statistics for your regular management reviews to assess system adequacy and effectiveness.
As logical next step, we help you set your corrective actions to improve current practices and mitigate the risk of nonconformance recurrence.
Our highly qualified trainers help you and your staff learn about certification standards and root cause analysis being the first step to successful implementation of related management systems and their successful integration in your organization. We deliver training and knowledge transfer based on the learning needs and awareness levels.
We establish objectives and KPIs that will guide furthermore the monitoring and re-engineering of your processes to guarantee continuous improvement. We also identify operational and strategic risks and set control measures in order to control those risks into acceptable levels.
INDEVCO Consultancy Operational Excellence Academy Offers Various Recognized Training Programs
6 main benefits of quality management systems